/* صفحه پشتیبانی (تیکت) */
.support-page .section-head { margin-bottom: 2rem; }
.sp-grid { display: grid; grid-template-columns: minmax(0, 1fr); gap: 1.2rem; align-items: start; max-width: 1000px; margin-inline: auto; }
.sp-card { padding: clamp(1.2rem, 3vw, 1.8rem); display: grid; gap: .3rem; }
.sp-card > * { min-width: 0; }
.sp-card .track-row .btn { padding-inline: 18px; flex: none; }
.sp-card h2 { font-size: 1.1rem; color: var(--text-strong); margin-bottom: .6rem; }
.sp-card form { display: grid; gap: .5rem; }
.sp-card .btn-lg { margin-top: .6rem; }
.sp-row { display: grid; grid-template-columns: minmax(0, 1fr); gap: .8rem; }
.sp-alt { margin-top: 1rem; font-size: 13px; color: var(--text-soft); line-height: 1.9; }
.sp-alt a { color: #ff9ad9; }
.sp-recent { margin-top: 1rem; display: grid; gap: .4rem; }
.sp-recent button { min-height: 44px; padding: 0 14px; margin: 0 0 .3rem .4rem; font-family: var(--font-latin); font-size: 13px; color: var(--text-soft); border-radius: 10px; border: 1px solid var(--line-strong); background: rgba(255, 255, 255, .05); transition: border-color .2s, color .2s; }
@media (hover: hover) { .sp-recent button:hover { border-color: var(--magenta); color: #fff; } }
.textarea-wrap textarea {
  width: 100%; padding: 12px 14px; font-family: var(--font); font-size: 16px; line-height: 1.9; color: #fff; resize: vertical; min-height: 110px;
  background: rgba(10, 8, 16, .55); border: 1px solid var(--line-strong); border-radius: 12px; outline: 0; transition: border-color .2s, box-shadow .2s;
}
.textarea-wrap textarea:focus { border-color: var(--magenta); box-shadow: 0 0 0 4px rgba(243, 60, 192, .12); }

.sp-thread { max-width: 760px; margin-inline: auto; padding: clamp(1.2rem, 3vw, 2rem); display: grid; gap: 1.1rem; }
.sp-keybox { display: grid; gap: .4rem; padding: .9rem 1rem; border-radius: 14px; background: rgba(240, 160, 32, .08); border: 1px solid rgba(240, 160, 32, .3); }
.sp-keybox b { font-size: 13.5px; color: #ffe0b0; }
.sp-keybox small { font-size: 12.5px; color: var(--text-soft); line-height: 1.8; }
.sp-key-row { display: flex; align-items: center; gap: .6rem; flex-wrap: wrap; }
.sp-key-row code { padding: 5px 10px; border-radius: 8px; background: rgba(0, 0, 0, .35); color: #fff; font-size: 14px; letter-spacing: .05em; user-select: all; }
.sp-messages { display: grid; gap: .6rem; max-height: 52vh; max-height: 52dvh; overflow: auto; overscroll-behavior: contain; padding-inline: .2rem; }
.sp-msg { padding: .8rem 1rem; border-radius: 16px; max-width: 100%; line-height: 1.95; font-size: 14.5px; }
.sp-msg.from-me { background: rgba(255, 255, 255, .06); border: 1px solid var(--line); justify-self: start; }
.sp-msg.from-admin { background: linear-gradient(135deg, rgba(243, 60, 192, .16), rgba(67, 73, 255, .16)); border: 1px solid rgba(255, 154, 217, .3); justify-self: end; }
.sp-msg-head { font-size: 12px; color: var(--muted); margin-bottom: .25rem; }
.sp-msg-body { white-space: pre-wrap; overflow-wrap: anywhere; color: var(--text-strong); }
.sp-closed { text-align: center; font-size: 14px; color: var(--muted); }
.copy-btn { min-height: 44px; padding: 0 14px; font-size: 13px; font-weight: 600; color: #fff; border-radius: 9px; border: 1px solid var(--line-strong); background: rgba(255, 255, 255, .07); cursor: pointer; transition: border-color .2s, background .2s; }
@media (hover: hover) { .copy-btn:hover { border-color: var(--magenta); background: rgba(243, 60, 192, .14); } }
@media (min-width: 768px) {
  .sp-grid { grid-template-columns: minmax(0, 1.5fr) minmax(0, 1fr); }
  .sp-row { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .sp-msg { max-width: 92%; }
}

/* کدهای دیجیتال تحویل‌شده در صفحه پیگیری */
.r-codes { display: grid; gap: .5rem; padding: 1rem 1.1rem; border-radius: 16px; background: linear-gradient(135deg, rgba(47, 191, 113, .12), rgba(67, 73, 255, .10)); border: 1px solid rgba(123, 216, 143, .3); }
.r-codes h3 { font-size: 1rem; color: #fff; }
.r-codes .code-row { display: flex; align-items: center; justify-content: space-between; gap: .6rem; padding: 8px 10px; border-radius: 10px; background: rgba(0, 0, 0, .32); }
.r-codes code { font-size: 14px; color: #fff; word-break: break-all; user-select: all; }
.r-codes .code-note { font-size: 12.5px; color: var(--text-soft); }

.acc-hint { font-size: 13.5px; color: var(--text-soft); line-height: 1.9; }
.acc-hint a { color: #ff9ad9; text-decoration: underline; }

/* ---------- شخصی‌سازی از پنل: اعلان، راه‌های ارتباطی، ساعات و سوالات متداول ---------- */
.sp-banner.is-warn { color: #ffd9a1; background: rgba(240, 160, 32, .12); border-color: rgba(240, 160, 32, .35); }
.sp-info { margin: 0 0 1.6rem; text-align: center; }
.sp-info h2, .sp-faq h2 { margin: 0 0 .9rem; font-size: 1.15rem; color: var(--text-strong, #fff); }
.sp-channels { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(210px, 100%), 1fr)); gap: .8rem; text-align: start; }
.sp-ch { display: flex; align-items: center; gap: .8rem; padding: .85rem 1rem; border-radius: var(--r-lg, 22px); color: var(--text); transition: transform .35s var(--spring, ease); }
@media (hover: hover) { .sp-ch:hover { transform: translateY(-3px); } }
.sp-ch-ico { flex: none; width: 42px; height: 42px; display: grid; place-items: center; border-radius: 50%; color: #fff; background: linear-gradient(135deg, rgb(var(--accent-rgb, 243, 60, 192)), rgb(var(--accent2-rgb, 67, 73, 255))); box-shadow: inset 0 1px 0 rgba(255, 255, 255, .4); }
.sp-ch-ico svg { width: 20px; height: 20px; }
.sp-ch-txt { display: grid; min-width: 0; line-height: 1.7; }
.sp-ch-txt b { color: var(--text-strong, #fff); font-size: 14.5px; }
.sp-ch-txt small { color: var(--muted); font-size: 12.5px; overflow: hidden; text-overflow: ellipsis; }
.sp-hours { margin: 1rem 0 0; font-size: 13.5px; color: var(--text-soft); }
.sp-hours b { color: var(--text-strong, #fff); }
.sp-grid.is-single { grid-template-columns: minmax(0, 640px); justify-content: center; }
.sp-faq { margin: 2rem 0 0; }
.sp-faq details { margin-bottom: .6rem; padding: .8rem 1.1rem; border-radius: var(--r-lg, 22px); }
.sp-faq summary { cursor: pointer; font-weight: 600; color: var(--text-strong, #fff); }
.sp-faq details p { margin: .6rem 0 0; font-size: 14px; line-height: 2; color: var(--text-soft); white-space: pre-wrap; }